The game just wont start

Please post any bugs you find in this subforum - one bug per topic. This will make it easier for us to any issues. Thank you for your help!
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Please post any bugs you find in this subforum - one bug per topic. This will make it easier for us to any issues. Thank you for your help!
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gustavopi
Posts: 3
Joined: Fri Jul 10, 2015 7:07 pm

The game just wont start

Post by gustavopi » Fri Jul 10, 2015 7:18 pm

I bought the game this month but still couldn't play it. It's the mac version. The screen goes black and come back at once. I did a post in Steam community but they could not help me, so I'm trying here the same issue.

My first idea was the graphic card, very poor (GMA 950) but it is running unity3D player and other games, so I guess it is working. So I start to look in the game installation. The first strange thing is the empty folder ~/Library/Application Support/Infinitap Games/Neverending Nightmares/. Usually there will be some configuration files…

Also, I did have a look inside Nightmare's app folder - there isn't much to see. There is a OpenAl Library. It's a 3D sound library that seams dead in the market. Creative Labs should have a page, but it's down, openal.org is "coming soon" ... maybe ... I don't know how to check if I got the right drivers.

This is really a nightmare, and I still didn't start to play it! I need a light here!

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matt
Posts: 2315
Joined: Fri Oct 04, 2013 10:48 am

Re: The game just wont start

Post by matt » Sat Jul 11, 2015 10:55 am

Unfortunately, the GMA 950 doesn't support OpenGL 2.0, so it can't run the game. :( I'm really sorry about that! Unity has a lot of engineers, so they have the manpower to developer a legacy OpenGL 1.4 renderer, but it's too much work for our tiny team.

I am super sorry! I'm not sure if you are planning on getting a new computer soon, but if you don't, it should be simple to get a refund from Steam now.
-Matt Gilgenbach
Lead Frightener at Infinitap Games

gustavopi
Posts: 3
Joined: Fri Jul 10, 2015 7:07 pm

Re: The game just wont start

Post by gustavopi » Mon Jul 13, 2015 7:41 am

Thanks for the direct answer, even not been the one I would like to hear! I was confused because I did play unity games in the same machine. I have OpenGL 2.1 for software rendering. I don't know what is the impact in job demand, but I let to you as a suggestion to leave to software rendering as a "universal" option. There is a lot of issues with video chips, drivers etc., but with software rendering, the player can at list to see the game running and will be sure it is a graphics problem.

I'll have to take the refund because got no perspective of when I'll have money to buy a newer machine, but don't worry, we will meet again… jejeje...

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matt
Posts: 2315
Joined: Fri Oct 04, 2013 10:48 am

Re: The game just wont start

Post by matt » Mon Jul 13, 2015 10:22 am

I'm not sure how to get an OpenGL 2.1 software renderer. It'd be a lot of work to write one, and I haven't seen any open source projects that do that. Mobile phones over the past 6 years have all supported OpenGL 2.0 ES, so I suspect that very soon, there won't be many devices left that can't run our game.

Something to note is that the hardware you have SHOULD be capable of running the game, but Intel doesn't provide an OpenGL 2.0 driver for some reason. They do provide a DirectX 9 driver that presumably is more fully featured, but I guess they just don't care about Apple. :(
-Matt Gilgenbach
Lead Frightener at Infinitap Games

gustavopi
Posts: 3
Joined: Fri Jul 10, 2015 7:07 pm

Re: The game just wont start

Post by gustavopi » Mon Jul 13, 2015 11:44 am

Matt, I was looking inside Unity3D reference about rendering, I was thinking about install and try (I did some home-made games in the past), but it seams the oldest version of OpenGL is 2.0, so I don't know how those games are running in my Mac - it's a miracle! Or maybe an older version of Unity3D. The fact is I found a lot of complains about graphics issues in forums, and I know is not at hand of developer to fix if, most of the time, that's why I still think that (if possible) software render might be a "joker card" for us.

Also I find this chart that might interest you:
http://stats.unity3d.com/mobile/gpu-ios.html

The GPU Model chart mention "Apple Software Renderer" that make the 2.1 OpenGL in old macs since Intel stop providing support. Macs like mine are still reliable for work, with more memory and a SDD. But manufacturers stop supporting so I can't install Yosemite, Xcode, etc. they wish us to buy newer machines, more profitable than selling software… ok I'm taking your precious time! If I found something else, I'll let know.

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matt
Posts: 2315
Joined: Fri Oct 04, 2013 10:48 am

Re: The game just wont start

Post by matt » Mon Jul 13, 2015 4:15 pm

Hmm... I don't know how to enable the Apple OpenGL 2.1 software renderer for our game. I'm also not sure if the performance would be good in software since we do a lot of pixel shading effects. It is a bummer because I hate that someone who wants to play the game can't, but it just isn't feasible for us to support hardware that old. Sorry!
-Matt Gilgenbach
Lead Frightener at Infinitap Games

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